Return Policy Except machines see Pro-2100/2300 Warranty Page for machines Refunds on bags/rolls BUYER PAYS RETURN SHIPPING UNLESS ROLLS ARE FAULTY THEN CONTACT WESTON -PRAGOTRADE AT 866-474-6337 Products may be returned unopened for a refund within 7 days of it's delivery date and may be charged a 15% re-stocking fee at our discretion. Items that are in unsellable condition, no longer wanted, you changed your mind, missing parts or you ordered the wrong product will not be refunded .No opened boxes of bags/rolls accepted FDA regulations.
Please note that we will only refund shipping costs if the return is a result of our error unless prior arrangements have been made with the return department. Return your item(s) using UPS ground, FedEx ground or standard U.S. Mail. Authorization to return must be granted by us before return.E-Mail us for details
If you refuse your package, there will be return shipping charge. UPS, FedEx and the U.S. Post Office charge us for returned items. You will be charged the original cost of shipping, plus the cost of return shipping. Unless we sent the wrong product or made some other error on shipping out your product.
You can expect a refund sent to the credit card company within 14 business days of us receiving your return.